Some people will try and tell you that Macs never encounter any problems. This is far from true, as with any complex piece of equipment you can be assured that at one time or another you will encounter a problem with your Mac.
If you are fortunate enough to live near an Apple Retail Store you can lug your Mac to the store and have a Genius give it the once over. This free, personal tech support is almost unheard of in this day and age of building call centers in India, and creating complex phone menu systems that try to confuse you out of talking to a real person.
Apparently the idea is a hit:
There are long lines at the bar, and patrons are not waiting for Long Island iced teas. They’re waiting for coveted time with an Apple Genius.
I have toyed with the idea of trying to become an Apple Genius, but having never worked retail, I think I want to stay away from it. I will just have to settle for being a plain old genius.