I'm a New Yorker at heart, even though I haven't lived in New York for several years. When I conjure up an image of a public library the image I see is the New York Public Library's main branch with the iconic lion statues out front.
That's why I enjoyed reading Charles Petersen's two part (part 1, part 2) story about how the NYPL is attempting to transform itself to meet the new needs of their patrons. It is such a huge organization, and many people assume the library is dedicated to one thing: books. Nope. Any library you visit isn't just a collection of books, but rather a repository of information staffed with people who make it their life's work to help you sort through it all.
Anyway, you shouldn't be wasting time reading this when the first part of Charles' great article is waiting for you.